Welcome to TxtCart! This guide will help you understand what each section of your dashboard does.
Home tab: Your main dashboard, where you can see everything at a glance. This is where you land when you log in.
When you're on Home, you'll see Key SMS Metrics that show how your SMS marketing is performing:
Revenue: Total money earned from your SMS campaigns and Flows
Spend: How much you've spent on SMS messages in total
ROI: Return on investment, showing how much money you earn for every dollar spent.
Orders: Number of orders recovered and placed through SMS
SMS Subscribers: Total number of people subscribed to your texts
These numbers help you track your success and see if your SMS marketing is working well.
1. MESSAGING
Flows: Automated messages sent to customers when they take specific actions on your store, such as abandoning a cart or placing an order.
Campaigns: One-time text messages you send to your subscribers, e.g, announcements or promotions.
Conversations: View and reply to text message conversations with your customers. Chat with them directly!
Campaign Planner: Plan your SMS campaigns in advance using a calendar view. You'll also find pre-created campaign templates for special occasions like birthdays, Valentine's Day, and more.
2. AUDIENCE
Lists & Segments: Organize subscribers into groups for targeted messaging.
Tags: Organize and categorize your contacts with custom tags (like "VIP customers" or "New subscribers").
3. ANALYTICS
Insights: See detailed reports and data about your SMS performance and customer behaviour.
Subscribers: Manage your subscriber list, view subscriber details, import and export subscribers, and see who's opted in or out.
4. CONFIGURATION
Trust Hub: Review SMS compliance rules and regulations to ensure your messaging complies with legal requirements.
Integrations: Connect TxtCart with other apps and tools you use, like email marketing or review platforms.
Support: Access help resources, contact our support team, submit feature requests, and check our product roadmap to see what's coming next.
Account Details: Click on your profile in the top-right corner to access:
Account Settings: Update your account information and preferences
Billing: Manage your payment methods and billing details
My Store: View and edit your store information
Shopify Admin: Quick link to your Shopify admin panel
Refer & Earn: Invite others and earn rewards
Dark Mode: Switch between light and dark themes
Logout: Sign out of your account
Need Help?
Look for the chat bubble icon in the bottom-right corner of your screen. Click it to chat with our wonderful live support team anytime you need help!