Installing TxtCart

Installing TxtCart is super straightforward and the whole process can be completed in under 5 minutes with just a few steps. To begin, access your Shopify admin portal and log in. From there, you have a few options: either click the "Add Apps" button and search for TxtCart using the top search bar, or navigate directly to the Shopify App Store and search for TxtCart or SMS. You can also simply click here to go to our installation page directly.

Upon reaching the app store, you will need to click "Add App" on the listing. This action requires you to accept the terms and conditions on the new page prior to app installation beginning.

Note: Some advanced features are exclusively available on our Premium Plans (Pro and Enterprise).

1. Complete Your Onboarding Process

When you install TxtCart, our streamlined onboarding helps you:

Configure SMS settings: Set up your sender information and message preferences
Set compliance settings: Ensure your messages meet legal requirements. Click here to learn more about compliance requirements.

Skipped the onboarding? No worries! Visit the Shopify Settings section anytime to complete your setup and customize your preferences.

2. Flows

Flows Automate your SMS marketing with our powerful pre-built flow templates. TxtCart offers ready-to-use templates designed to engage customers at every stage of their journey:

Welcome Series: Greet new subscribers and introduce your brand
Browse Abandonment: Re-engage customers who viewed products but didn't add to cart
Abandoned Cart: Recover sales from customers who added items but didn't complete the purchase
Abandoned Checkout: Follow up with customers who started checkout but didn't finish
Order Confirmation: Send automated order confirmations and build post-purchase engagement
Post Purchase Upsell: Recommend complementary products after a purchase
Customer Win-back: Re-engage inactive customers with targeted messaging
Sunset Flow: Maintain list quality by removing unengaged subscribers

3. Create SMS Campaigns

Drive engagement and sales with targeted SMS campaigns:

Promotional broadcasts: Send announcements about sales, new products, and events
Segmented messaging: Target specific customer groups based on purchase history
Seasonal templates: Access ready-made messages for holidays and special occasions with our Campaign Planner.
SMS coupons: Deliver exclusive discount codes directly to subscribers

4. Conversations

Streamline customer interactions with our comprehensive Conversations Tab:

Unified conversations: View and respond to all customer messages in one place
Message history: Access the complete SMS Campaign and Cart Recovery message threads
Two-way communication: Engage directly with customers for personalized support

Note: If Abandoned cart messages are intervened once by you or your system, they need to be handled manually thereafter by you.

5. Lists and Segments

Organize and target your subscribers effectively with Lists and Segments:

Create custom lists: Group subscribers based on specific criteria
Build dynamic segments: Automatically update subscriber groups based on behaviors and attributes
Import contacts: Easily add existing customer lists to your SMS marketing
Manage subscriptions: Control subscriber preferences and opt-in status

6. Tags

Enhance your subscriber management with custom Tags:

Organize contacts: Label subscribers for easy identification and filtering
Track behaviors: Tag customers based on their actions and preferences
Personalize messaging: Use tags to send highly targeted campaigns
Automate workflows: Trigger specific flows based on tag assignments

7. Explore Your Analytics Dashboard

Monitor and optimize your SMS marketing performance directly from Analytics page:

Campaign metrics: Acquisition Rate, Revenue per Message, Reply Rate and Opt-Out Rate
Conversion tracking: Measure direct sales from your messages
ROI calculator: Understand your return on investment for each campaign

6. Manage Your Subscribers

Build and maintain a quality subscriber database:

Import existing contacts: Easily transfer contacts from CSV files or other platforms
Export capabilities: Download your subscriber lists for backup or analysis

Supercharge your store with TxtCart!
Start your 14-day free trial today and unleash the full power of SMS Marketing for your Shopify Store. Turn SMS messages into a money-making tool!