Overview
The TxtCart billing page provides a comprehensive overview of your account's billing information, current usage, and invoice history. Access it by navigating to Account Details → Billing in your TxtCart dashboard.
Current Plan & Usage Overview
Your billing page displays key information at the top:
Current Plan: Shows your active subscription plan with the monthly cost and associated fees
Management Options: View per-message rates, manage your plan, or cancel your subscription
Usage Period: Current billing cycle dates with total amount for the period
Understanding Your Charges
Your billing breakdown includes several types of charges:
Fixed Monthly Costs:
Platform Fee - Your monthly subscription fee for TxtCart
Service Fees - Charges for phone number maintenance (may appear multiple times if you have multiple numbers)
Variable Usage Costs:
Carrier Fees - Per-message fees charged by SMS/MMS carriers, varying based on message volume and carrier rates
Usage Fees - The cost of each SMS/MMS segment sent. This fee varies depending on your subscription plan.
Transaction Fees (customers before 01/18/26 only) - Performance-based fee charged for each successfully recovered abandoned checkout.
Customers who subscribed to a plan after January 18, 2026, will not be charged a Transaction Fee.
The Subtotal shows all charges combined, giving you your complete billing amount for the period.
Past Invoices & History
The invoice history section shows:
Billing Period: Date range covered by each invoice
Status: Current invoice status (open, paid, pending)
Transaction Types: Summary including Platform Fee, TxtCart Service Fee, Carrier Fees, TxtCart Transaction Fee, and Campaign Costs
Amount: Total invoice amount with action options to view, download, or manage
Managing Your Plans
You can change your TxtCart subscription plan anytime based on your business needs.
Step 1: Go to your Billing page in the TxtCart account.
Step 2: Click "Manage Plan".
Step 3: Choose to upgrade or downgrade your plan as needed.
Note: If you plan to stick around for a while, consider an annual commitment. You will save 17% or net effective, and only pay for 10 months instead of 12. Pretty neat!
Best Practices:
Check your billing page monthly to stay informed about usage trends
Monitor the relationship between costs and recovered sales for performance insights
Adjust your plan as your business needs change to ensure optimal value
💡Tip:
Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.