What is a Pre-Shipped Upsell Flow?
A Pre-Shipped Upsell Flow automatically sends messages to customers after they make a purchase but before their order is shipped.
It offers them a chance to add more items to their existing order, so everything ships together in one package.
How Does It Help?
This flow helps you:
Increase order value by adding products to existing orders
Save on shipping costs by combining items in one shipment
Offer convenience to customers who want to add more items
Boost revenue without additional shipping expenses
How to Create a Pre-Shipped Upsell Flow
There are two ways to get started:
1. From the Flow Home Screen
Scroll down to find the Pre-Shipped Upsell Flow Template
Click Create
2. From the Create Menu
Click + Create Flow
Select Use a Flow Template
Choose Pre-Shipped Upsell Flow
Click Create Flow
Flow Properties
Using the flow properties shown in the image below is best for a Pre-Shipped Upsell Flow:
Customize Your Flow (Optional)
Once you create the flow, you'll see the Flow Builder screen.
To make changes:
Click Edit Flow at the top
Customize the messages, timing, or settings as needed
Note: Editing a flow creates a new version of it. Go to "See Version History" from the three dots on top to activate the correct version.
Learn more about versioning here
To use it as-is:
Simply Turn On your flow, or
Schedule it to start later
Important Note:
Make sure the Compliance setting for this flow is set to "Promotional" to avoid carrier filtering and potential legal issues.
💡Tip:
Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.