Understanding TxtCart Terminology
1. Subscriber
An individual who has opted-in to receive SMS marketing messages from your shop by providing their phone number.
These are potential customers who have shown interest in your brand.
2. Customer
A subscriber who has taken the next step and made at least one purchase from your shop.
All customers begin as subscribers first.
3. Key Points:
Subscriber Base: This represents your total SMS marketing reach - everyone who has given permission to receive your messages.
Customer Subset: A more engaged group within your subscriber base who have made purchases.
Marketing Strategy: TxtCart allows you to:
Target different messages to subscriber's vs customers.
Create specific campaigns for each group.
Convert subscribers into customers through strategic messaging.
Note:
Segmenting your audience between subscribers who have made purchases and those who haven't is a powerful marketing strategy available in TxtCart. This targeting capability helps you create more personalized and effective SMS campaigns.
💡Tip:
Need Help? We're Here for You!
Our dedicated support team is always ready to assist you with any questions or concerns. Reach us through:
📧 Email: support@txtcartapp.com.
💬 Live Chat: Available directly in your TxtCart dashboard.
⭐ Priority Support: Available 24/7, Monday through Friday.
Don't hesitate to reach out - whether you need guidance on creating your first campaign, help with subscriber management, or assistance with any other feature. We're committed to your success with TxtCart!