When migrating your SMS from SMSBump (Yotpo) to TxtCart, your shop can upload previously collected subscriber contact lists so that you don't miss a beat coming to TxtCart. Follow the instructions below to ensure you only upload those who are actively subscribed to your SMS list.
Exporting your subscriber list from Yotpo
Step 1: Within your Yotpo account dashboard, select Audience on the left-hand menu
Step 2: Select Customers sub-action on the left-hand menu
Step 3: Select Filters, and scroll down to check SMS Subscribers box.
Step 4: Select Export in the center to download your subscribers
Importing your subscriber list to TxtCart
Step 1: Head to your TxtCart account > Campaigns > Subscribers > List Import Tool
Step 2: Fill out the required fields in the modal. Attach your .csv from Attentive at the end of the form.
Step 3: TxtCart's compliance team will review your list and upload it to your account within 30 minutes to 2 hours typically. Once uploaded, you will be notified in the app and through email and see your subscribers reflected in your dashboard.
Pro Tip: Be sure to copy over as many flows, automations and campaigns as you can prior to exporting and disconnecting your previous SMS platform.
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Still, Have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.