What is a Loyalty Offer Flow?
A Loyalty Offer Flow automatically sends special rewards and exclusive discounts to your most loyal customers.
It's a way to say "thank you" to customers who buy from you regularly and show them you appreciate them.
How Does It Help?
This flow helps you:
Reward and retain your best customers
Build stronger relationships with loyal shoppers
Encourage repeat purchases with exclusive offers
Show appreciation for customer loyalty
Increase customer lifetime value
How to Create a Loyalty Offer Flow
There are two ways to get started:
1. From the Flow Home Screen
Scroll down to find the Loyalty Offer Flow Template
Click Create
2. From the Create Menu
Click + Create Flow
Select Use a Flow Template
Choose Loyalty Offer Flow
Click Create Flow
Flow Properties
Using the flow properties shown in the image below is best for a Loyalty Offer Flow:
Customize Your Flow (Optional)
Once you create the flow, you'll see the Flow Builder screen.
To make changes:
Click Edit Flow at the top
Customize the messages, timing, or settings as needed
Note: Editing a flow creates a new version of it. Go to "See Version History" from the three dots on top to activate the correct version.
Learn more about versioning here
To use it as-is:
Simply Turn On your flow, or
Schedule it to start later
Important Note:
Make sure the Compliance setting for this flow is set to "Promotional" to avoid carrier filtering and potential legal issues.
💡Tip:
Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.