When migrating your SMS from Postscript to TxtCart, your shop can upload previously collected subscriber contact lists so that you don't miss a beat coming to TxtCart. Follow the instructions below to ensure you only upload those who are actively subscribed to your SMS list.
Exporting your subscriber list from Postscript
Step 1: Within your Postscript account, select Analytics on the left-hand nav menu
Step 2: Select Reports sub-action on the left-hand nav menu
Step 3: Select Generate Report in the uppper right hand corner
Step 4: Click Active Subscribers to download and view your subscribers
Step 5: Download the .csv of the subscribers when the report is completed
Importing your subscriber list to TxtCart
Step 1: Head to your TxtCart account > Campaigns > Subscribers > List Import Tool
Step 2: Fill out the required fields in the modal. Attach your .csv from Attentive at the end of the form.
Step 3: TxtCart's compliance team will review your list and upload it to your account within 30 minutes to 2 hours typically. Once uploaded, you will be notified in app and through email and see your subscribers reflected in your dashboard.
Pro Tip: Be sure to copy over as many flows, automations and campaigns as you can prior to exporting and disconnecting your previous SMS platform.
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Our dedicated support team is always ready to assist you with any questions or concerns. Reach us through support@txtcartapp.com or via live chat.