With an open rate of more than 98%, SMS marketing via live text messages is an incredibly powerful tool that can help you reach customers instantly and personally. You can use it to send special offers, promotions, promo codes or any other news related to your store. We find it most effective to use in a conversational, and non-intrusive way to recover abandoned carts!
SMS messages are currently available in the USA, Canada, UK & Australia at this time.
How do I get access to campaigns?
Campaigns Tool in TxtCart is available on Starter Plans and higher. You can also use the Inbox feature on TxtCart to manage two-way communication for campaigns, which allows you to reply to recipients directly from the dashboard.
How much does SMS/MMS messaging cost in campaigns?
Please find our below rates table. Please note that these are only applicable to Campaigns, Flows, and Automations. We do NOT charge per-text fees to use our Cart Recovery Product. For SMS Campaigns, users are charged only for the sending cost of the SMS, without additional fees for replies. For Cart Recovery Automations, TxtCart applies a commission only on successful cart recoveries.
How do two-way SMS campaigns work?
TxtCart campaigns are two-way, allowing recipients to reply directly to your messages. These replies can be managed through the Inbox feature on your TxtCart dashboard. This functionality enables real-time engagement with your audience, providing a seamless communication experience.
Handling Replies for Campaigns and Cart Recovery
While campaigns support two-way communication via the Inbox, reply handling differs by feature:
For SMS Campaigns, you manage these interactions using the tools on the dashboard.
For Cart Recovery Automations, TxtCart live agents handle replies to recover abandoned carts, enabling a more dynamic shopper engagement experience.
How do I get SMS subscribers?
You can gather SMS subscribers through the following methods:
Through Shopify checkout.
With onsite pop-ups
Uploading a customer CSV list obtained outside of TxtCart
More on that here.
💡Tip:
Still, Have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.