Skip to main content

TxtCart Billing Plans & Pricing Guide

Learn how TxtCart calculates and issues billing charges

Alma Serin avatar
Written by Alma Serin
Updated over 2 weeks ago

Overview

TxtCart offers four distinct billing plans designed to meet the needs of businesses at every stage of growth. Whether you're just starting out or running a large enterprise, we have a plan that fits your SMS marketing requirements and budget.

Plan Comparison

1. Starter Plan - Free to Install

Price: Free (with usage fees)
Best for: Small businesses and dropshippers testing out SMS as a marketing channel

Billing Structure:

  • $29/month minimum spend required

  • $1,000 campaign credit during trial period

  • Then $0.015/SMS, $0.045/MMS after trial for campaigns + carrier fees

  • 15% transaction fee on cart recovery automation

Features Included:

  • AI Agent for automated responses

  • SMS Cart Recovery Flow

  • 2-way Conversational Campaigns

  • SMS Campaign Planner

  • Real-Time Analytics

  • Unique Toll-Free Phone Number

2. Growth Plan - $79/month

Price: $79/month (or $790/year - save 17%)
Best for: Growing businesses with regular SMS marketing needs

Billing Structure:

  • $1,000 campaign credit during trial period

  • Then $0.015/SMS, $0.045/MMS after trial for campaigns + carrier fees

  • 10% transaction fee on cart recovery automation

Features Included:

  • Everything in Starter, plus:

  • Lower fees compared to Starter

  • SMS Inbox for managing conversations

  • Custom AI Personas for brand voice

  • 10 DLC Phone Numbers for enhanced delivery

Trial: 14-day free trial available


3. Pro Plan - $199/month

Price: $199/month (or $1,990/year - save 17%)
Best for: Established businesses with advanced marketing needs

Billing Structure:

  • $1,000 campaign credit during trial period

  • Then $0.015/SMS, $0.045/MMS after trial for campaigns + carrier fees

  • 5% transaction fee on cart recovery automation

Features Included:

  • Everything in Growth, plus:

  • Lower fees compared to Growth

  • Advanced Analytics for deeper insights

  • Contextual Insights for better targeting

  • Advanced Reporting capabilities

  • Call/Text Support for premium assistance

Trial: 14-day free trial available

4. Enterprise Plan - $499/month

Price: $499/month (or $4,490/year - save 17%)
Best for: Large businesses requiring premium features and support

Billing Structure:

  • $1,000 campaign credit during trial period

  • Then $0.015/SMS, $0.045/MMS after trial for campaigns + carrier fees

  • 2.5% transaction fee on cart recovery automation

Features Included:

  • Everything in Pro, plus:

  • Lowest fees across all plans

  • Custom Workflows for complex automation

  • Dedicated Account Manager

  • Migration/Personalized Setup assistance

  • 24/7 Support for round-the-clock help

Trial: 14-day free trial available

Understanding Your Billing

Monthly vs Annual Billing

All paid plans offer significant savings when billed annually:

  • 17% discount when choosing annual billing

  • Monthly billing available for all plans

  • All charges processed in USD

Usage-Based Charges

  • SMS charges for campaigns are billed at $0.015/SMS, $0.045/MMS segment across all plans

  • Cart recovery fees vary by plan (15% for Starter down to 2.5% for Enterprise)

  • Carrier fees apply to all plans

  • Usage based charges are posted daily

  • Billing occurs every 28 days cycle

Free Trial Benefits

  • All paid plans include a 14-day free trial

  • $1,000 in campaign credits provided during trial period

  • No commitment required during trial

  • Full access to plan features during trial

Note: We only take commissions on our cart recovery conversations NOT any other product or feature, these are based on a 7-day click/view attribution tracking window. More here.

Choosing the Right Plan

Start with Starter if:

  • You're new to SMS marketing

  • You want to test TxtCart's effectiveness

  • You have a limited budget

  • You send fewer than 200 messages per month

Upgrade to Growth if:

  • You're sending 200+ messages monthly

  • You need multiple phone numbers

  • You want custom AI personas

  • You need inbox management features

Choose Pro if:

  • You require advanced analytics and reporting

  • You need phone support

  • You want contextual insights

  • You're a medium to large business

Go Enterprise if:

  • You need the lowest possible fees

  • You require a dedicated account manager

  • You want 24/7 support

  • You need custom workflows and setup assistance

Pay Per Text (Campaigns)

To take advantage of our full suite of SMS products, we offer best-in-class competitive pricing based on a variety of factors. Each campaign is assigned an estimated cost on the review page based on the size of the list, character count (segments), location of recipients, as well as SMS vs MMS deliverability.

Note: Accounts on the Free Trial will have access to Campaigns, but are restricted to a $1,000 spend limit.



Frequently Asked Questions:

1. Can I change plans at any time?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle.

2. What happens if I don't meet the minimum spend on Starter?

If you don't reach the $29 minimum spend, you'll be charged the difference to true up your account monthly total to $29. Your monthly minimum for TxtCart is $29/mo.


3. Are there setup fees?

No setup fees apply to any plan. The Starter plan is free to install.


4. How do carrier fees work?

Carrier fees are additional charges imposed by mobile carriers for message delivery. These are separate from TxtCart's fees and vary by carrier and message type. Learn more here.


5. What payment methods do you accept?

We use Shopify payments for all billing, your bill will be natively paid and tracked via Shopify.



Getting Started

Ready to choose your plan? All paid plans come with a 14-day free trial, so you can test our features risk-free. The Starter plan is available immediately with no trial needed.


💡Tip:

Still, Have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.


Did this answer your question?