Overview
TxtCart allows you to create custom discount codes for your SMS marketing campaigns and flows. These discount codes can be used to incentivize purchases, recover abandoned carts, and reward your customers through personalized promotional offers.
Your Discounts Tab
To get started with creating custom discounts, navigate to the Settings section in your TxtCart dashboard and click on the Discounts tab. Here you'll see the discount management interface where you can control all your promotional codes.
What you'll see:
A page titled "Manage Custom SMS Discount Codes"
A table displaying all existing discount codes with columns for:
Code Name
Associated With (which campaign or flow uses it)
Discount Type
Value
Actions menu
An "Add New Code" button in the top right corner to create new discounts
Click the "Add New Code" button to begin creating a new discount.
Types of Discounts Available
When you click "Add New Code" a modal appears with three discount options to choose from. Each type serves a different promotional purpose depending on your marketing goals.
1. Amount off products (Product Discount)
This option allows you to discount specific products or collections of products. Key settings include:
Discount Code: Enter a unique code or use "Generate Random Code" (customers must enter this at checkout)
Discount Value: Choose "Percentage" or "Amount" and enter the discount percentage/amount
Applies to: Select "Specific Collections/Specific Products" and use Browse to choose which collections/products get the discount
Once per order: Check this if discount should apply once, or leave unchecked to discount each eligible item
Minimum Purchase Requirements: Choose between no minimum, minimum purchase amount ($), or minimum quantity of items
Eligibility Criteria: Select All Customers, Specific Customer Segments, or Specific Customers
Maximum Discount Uses: Limit total uses or limit to one use per customer
Combinations: Choose if this can be combined with Product discounts, Order discounts, or Shipping discounts
Active Dates: Set start date and time, optionally set an end date
Once you've configured all settings, click the "Add Discount" button at the bottom to save and create your discount code.
2. Amount off order (Order Discount)
This option discounts the total order amount. Key settings include:
Discount Code: Enter a unique code or generate a random one
Discount Value: Choose Percentage or Fixed Amount, then enter the value
Minimum Purchase Requirements: No minimum requirements, minimum purchase amount ($), or minimum quantity of items
Eligibility Criteria: All Customers (redeemable on all sales channels), Specific Customer Segments, or Specific Customers
Maximum Discount Uses: Limit total number of uses or limit to one use per customer
Combinations: Select if it can be combined with Product discounts, Order discounts, or Shipping discounts
Active Dates: Set start date (required) and start time (EDT), with optional end date
Once you've configured all settings, click the "Add Discount" button at the bottom to save and create your discount code.
3. Free Shipping (Shipping Discount)
This option offers free shipping on an order. Key settings include:
Discount Code: Enter a unique code or generate a random one
Countries: Choose All Countries or Selected Countries
Shipping Rates: Option to exclude shipping rates over a certain amount
Minimum Purchase Requirements: No minimum requirements, minimum purchase amount ($), or minimum quantity of items
Eligibility Criteria: All Customers, Specific Customer Segments, or Specific Customers
Maximum Discount Uses: Limit total uses or limit to one use per customer
Combinations: Choose if it can be combined with Product discounts, Order discounts, or Shipping discounts
Active Dates: Set start date and start time (EDT), optionally set end date
Once you've configured all settings, click the "Add Discount" button at the bottom to save and create your discount code.
Managing Existing Discount Codes
Once you've created discount codes, they appear in the main table showing all your active discounts. Each discount displays its code name, what campaign or flow it's associated with (like "Cart Recovery"), the discount type, and the value.
Actions Menu
Click the three-dot menu (•••) next to any discount code to access:
Edit: Modify all settings for the discount code
Delete: Permanently remove the discount code
Associate: Link the code to specific campaigns or flows
Double-check that your new code is LIVE in Shopify
After creating a discount code in TxtCart, it's important to double-check that your new code is LIVE in Shopify to ensure customers can actually use it at checkout.
How to verify:
Navigate to your Shopify admin panel
Go to Discounts section
Search for your discount code directly using the search bar
Confirm the discount appears with the correct settings and is active
This verification step ensures the discount has been properly synced from TxtCart to your Shopify store.
Important Notes
One discount code active at a time: Only one discount code can be active at checkout per customer
Testing: Always test your discount codes before launching campaigns to ensure they apply correctly at checkout.
Unique codes required: Your discount code must be unique across your entire TxtCart account. If you attempt to use an existing code, you'll receive an error message and won't be able to save the discount.
💡Tip:
Still, Have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.