Note: Short Links are currently only available for Flows.
What are Short Links?
Short Links are shortened URLs that make your text messages shorter, cleaner, and easier to read. Instead of showing a long web address, you can use a short link like https://mybrand.txtcart.io/
Short Links:
Save character space in your SMS messages
Look more professional and branded
They're easier to read
Can be tracked to see how many people clicked them
How to Update Your Short Link Subdomain
You can set up your Short Link subdomain in two places:
1. During Onboarding
When you first set up TxtCart, Step 2 will ask for your Short Link Subdomain
Enter your preferred subdomain (e.g., if you enter "mybrand", your links will look like
https://mybrand.txtcart.io/)Click Continue
2. In Account Settings
Go to Account Details in your TxtCart dashboard
Click on Account Settings
Click on Company
Find the Short Link Subdomain field
Enter or update your subdomain
Click Save
How to Add a Short Link to a Flow
Open the Flow where you want to add a link
Click Edit Flow
Click on the Send Message action to edit your message
In the message editor, click the link icon (🔗) in the toolbar
A pop-up window will appear. Select your Link Type from the dropdown:
Product Link: Link to a specific product page
Discount Link: Link with a discount code applied
Abandoned Cart: Link with items in the cart
Abandoned Checkout: Link with items left at checkout
Fill in the required fields based on your link type:
For Product Link: Enter the Page URL or browse to select a product
For Discount Link: Enter your Discount Code
(Optional) Add or modify Link Parameters like utm_source and utm_medium for tracking
Click Add to insert the short link
Your short link will appear in your message
Click Save to save your message
That's it! Your customers will now receive a clean, short link in their text messages.
💡Tip:
Still Need Help?
If you're experiencing issues or have questions about your account, please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.