At TxtCart, we believe in complete transparency regarding our pricing structure. After extensive market research and customer feedback, we've implemented a usage-based pricing model that gives businesses the flexibility they need throughout the year. With our usage-based approach:
You only pay for messages you actually send
You can analyze your usage across multiple dimensions (days, carriers, countries, message types)
You can effectively monitor, manage, and forecast your monthly expenses
This document explains carrier fees and how they impact your billing.
What Are Carrier Fees?
Carrier fees are small charges that mobile carriers (such as AT&T, Verizon, T-Mobile, etc.) apply to both incoming and outgoing messages. These fees vary based on:
Message type (SMS vs. MMS)
Phone number type used for sending (Toll-Free Number)
Carrier fees support the infrastructure costs associated with the growing volume of commercial text messaging across networks. Currently, TxtCart supports MMS messaging only in the United States, Canada, and Australia. It is important to note these are pass-thru fees, from carriers passed off to providers that ultimately get passed off to the end consumer (your brand). TxtCart does not set these fees, nor profit on these fees.
Note: Carrier fees for inbound and outbound messages are identical.
*Text messages are charged per segment. Learn more here.
How Carrier Fees Work?
When you send a message through TxtCart, mobile carriers identify the message type (SMS vs. MMS) and the sending number type (toll-free), then apply the appropriate fee.
Every 24 hours, TxtCart calculates the total fees for messages sent that day and updates the Estimated Carrier Fees section under your Billing on TxtCart.
💡Tip:
Still, Have questions? Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.