All Collections
Account & Billing
TxtCart's Refund Policy
TxtCart's Refund Policy

Info on our guarentee and refund policy

Rachel avatar
Written by Rachel
Updated over a week ago

We have a 10X ROI Guarantee for qualifying brands. If you don't love TxtCart, you don't pay.

If you are looking to get a refund, you are eligble within 30 days of your first payment. Usage charges and Annual payments are non refundable.

Upon completion of your 14-day trial (for Starter, Growth, Pro & Enterprise plans), we automatically begin billing your account. All invoices are handled through Shopify's billing api. TxtCart will post charges for recurring, one time and usage charges. We review each refund request on a case by case basis and if not eligble for a refund, you may be eligble for an in-app credit.

In most cases, an app credit is issued to the merchant.

Did this answer your question?