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Exporting your subscribers from Shopify

How to export your Shopify SMS subscribers

Written by Juan
Updated this week

TxtCart automatically imports any valid SMS subscribers from your Shopify store as soon as you sign up, and then pulls any new SMS subscribers going forward, so in most cases, importing your subscribers from Shopify is not needed.


However, if for some reason you'd still like to import a list, you can follow the instructions below to export your list from Shopify and upload it to your TxtCart app.

Exporting your data from Shopify

Step 1: Within your Shopify Admin, navigate to Customers

Step 2: Click on Filters

Step 3: Search for Subscription

Step 4: Make sure to select SMS subscription status for the Shopify Filter

Step 5: Select "Is equal to" > Subscribed > Apply Filter

Step 6: If given the option to save and name the segment "Shopify SMS Subscribers for TxtCart"

Step 7: Click More Actions in the upper right-hand menu and select Export

Step 8: Run the Export Customers, you will receive an email to the email on file. From here, you can save the .csv file Shopify sent and then reach out to our team via live chat and/or email us at support@txtcartapp.com requesting a data import from Shopify.



Step 9: Once your list has been exported. Download it to your computer (it should have a .csv extension) and follow this guide to import the list into your TxtCart app.

Note: Very large subscriber lists might take a few minutes to be uploaded. After importing a list, wait for a couple of minutes and refresh your browser. If your subscribers haven't been uploaded yet, contact our support team at support@txtcartapp.com



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