1. Geographic Limitations:
MMS messaging is currently limited to subscribers in:
United States
Canada (with restrictions)
Australia
For subscribers outside these regions, any MMS message will be automatically converted to SMS - the image or GIF will be removed, but the text will still be delivered.
2. Special Notes for Canadian Subscribers:
Due to carrier restrictions in Canada:
All carriers limit A2P (application to person) MMS delivery to 15 messages per minute or 900 messages per hour
These limitations affect ALL SMS marketing platforms, not just TxtCart
To ensure reliable and quick message delivery, TxtCart handles Canadian messages as follows:
3. Message Types to Canadian Numbers:
Note: These restrictions are set by Canadian carriers and apply across all SMS marketing providers to ensure optimal message delivery and user experience.
💡Tip:
Still Need Help?
Contact TxtCart support at support@txtcartapp.com or via Live Chat for further assistance. We're always here to help.