The TxtCart Compliance Team processes subscriber list uploads within 2 business days. Here's what to expect:
1. Start of Process:
Send us a (.CSV) file in the chat. Our compliance team will upload the subscribers for you.
You'll receive an email when we begin processing your list.
A notification will appear in your TxtCart dashboard.
2. Completion:
You'll receive both an email and dashboard notification when the upload is complete.
Important Note:
Please clearly mark subscriber opt-in/opt-out status in your list. Unclear or missing opt-in statuses will require additional verification, which may delay processing time while our team works with you to confirm each subscriber's status.
💡Tip:
Need help preparing your list? Contact TxtCart Support for guidance on proper formatting.