What Are Discounts in Flows?
Discounts are special codes you can include in your Flow messages to offer customers deals like a Percentage Off the order, a Fixed Amount Off discount, or Free Shipping.
Each customer gets their own unique discount code automatically – no manual work needed!
How to Add Discounts to Flow Messages
Step 1: Open your Flow Builder and click on the Send Message step
Step 2: In the message box, place your cursor where you want the discount code to appear
Step 3: Click the Discount icon (%) and set up the Discount Code
Step 4: The field Discount.Code will appear in your message (shown in green)
Step 5: Hit Save
Types of Discounts Available
When you click "%" sign, a new menu appears with three discount options to choose from. Each type serves a different promotional purpose depending on your marketing goals.
1. Amount Off Products (Product Discount)
This option allows you to discount specific products or collections of products. Key settings include:
Discount Code: Enter a unique code or use "Generate Random Code" (customers must enter this code at checkout).
Discount Value: Choose "Percentage" or "Amount" and enter the discount percentage or a fixed amount.
Applies to: Select "Specific Collections/Specific Products" and use the Browse option to choose which collections/products the discount is eligible for.
Once per order: Check this if the discount should only work once per customer, or leave unchecked to discount each order where the discount is used.
Minimum Purchase Requirements: Choose between no minimum, minimum purchase amount ($), or minimum quantity of items.
Eligibility Criteria: Select All Customers, Specific Customer Segments, or Specific Customers.
Maximum Discount Uses: Limit total uses or limit to one use per customer.
Combinations: Choose if this can be combined with other Product Discounts, Order Discounts, or Shipping Discounts.
Active Dates: Set Start Date and time, optionally set an End Date (expiration date).
Once you've configured all settings, click the "Add Discount" button at the bottom to save and create your discount code.
2. Amount Off Order (Order Discount)
This option applies a discount to the total order amount. Key settings include:
Discount Code: Enter a unique code or generate a random one.
Discount Value: Choose Percentage or Fixed Amount, then enter a value.
Minimum Purchase Requirements: No minimum requirements, minimum purchase amount ($), or minimum quantity of items.
Eligibility Criteria: All Customers (redeemable on all sales channels), Specific Customer Segments, or Specific Customers.
Maximum Discount Uses: Limit total number of uses or limit to one use per customer.
Combinations: Select if it can be combined with other Product Discounts, Order Discounts, or Shipping Discounts.
Active Dates: Set Start Date (required) and start time (EDT), with optional End Date.
Once you've configured all the settings, click the "Add Discount" button at the bottom to save, create and add your discount code to your message.
3. Free Shipping (Shipping Discount)
This option offers free shipping on an order. Key settings include:
Discount Code: Enter a unique code or generate a random one.
Countries: Choose All Countries or Selected Countries.
Shipping Rates: Option to exclude shipping rates over a certain amount.
Minimum Purchase Requirements: No minimum requirements, minimum purchase amount ($), or minimum quantity of items.
Eligibility Criteria: All Customers, Specific Customer Segments, or Specific Customers.
Maximum Discount Uses: Limit total uses or limit to one use per customer
Combinations: Choose if it can be combined with Product discounts, Order discounts, or Shipping discounts.
Active Dates: Set start date and start time (EDT), optionally set end date.
Once you've configured all settings, click the "Add Discount" button at the bottom to save and create your discount code.
Where to Create Discounts
You can create discounts in two places:
In TxtCart – Create them directly while building your Flow
In Shopify – Create them in your Shopify admin panel and use those Discount codes in your Flow
Note: Once a discount code is created on TxtCart, the discount will be automatically added to your Shopify Discounts in your Shopify Admin, where you can modify it.
After creating a discount code in TxtCart, it's important to double-check that your new code is Active in Shopify to ensure customers can actually use it at checkout.
Important Notes:
Always test your discount codes before launching campaigns to ensure they apply correctly at checkout.
Unique codes required: Your discount code must be unique across your entire Shopify account.
💡Tip:
Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.