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Add Tags in Flows

Organize your subscribers by adding tags to track their preferences, behaviors, and interests.

Roohul Shah avatar
Written by Roohul Shah
Updated this week

What is Add Tag?

Add Tag is an action in Flow Builder that lets you label your subscribers. Think of tags as sticky notes that help you remember important things about each subscriber, like what they're interested in or what action they’ve taken.


Why Use Tags?

Tags help you organize subscribers so you can send them the right messages. For example:

  • Tag someone as "VIP Customer" to someone who has spent a considerable amount of money on your products.

  • Tag people who clicked a specific link

  • Tag subscribers based on their answers or actions

This makes it easy to create targeted audiences, track how many people have gone through a flow or specific flow step, and send tagged individuals personalized campaigns.


How to Add Tags in Flow Builder

Method 1: Drag and Drop

  1. Find Add Tag in the Actions menu on the left

  2. Drag it into your flow where you want it

  3. Click on the Add Tag action to configure it

Method 2: Use the + Sign

  1. Click the + (plus sign) between flow steps

  2. Select Add Tag from the Actions menu

  3. The Add Tag action will appear in your flow

Configure Your Tag:

  • Click Select Tag dropdown menu

  • Choose one or more tags from the list

  • Click the Add Tag button to save


Creating New Tags

You can create and manage tags from your TxtCart dashboard. Learn more here.

Pro Tip: You can add multiple tags at once to organize subscribers even better!




💡Tip:

Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcartapp.com or via Live Chat.​


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