Your customes will not receive texts during the quiet hour period. This is anytime before 8am and after 9pm in their respective timezone.
Any actions (abandoned carts) on your store that fall outside of those hours, means those customers will not receive texts until the quiet hours period is lifted. This means overnight messages are sent the following morning and your TxtCart dashboard will reflect this.
We actively text your customers every day of the week including weekends between 8am and 9pm in their timezone.
We will text your customers in accordance to the regulatory quiet hours period per the customers timezone
Written by Rachel
Updated over a week ago