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How do I set up my checkout for SMS?
How do I set up my checkout for SMS?

Updated Instructions for compliant SMS messages

Rachel avatar
Written by Rachel
Updated over 2 months ago

Optimized Checkout Settings

Required changes to your checkout to ensure that you are compliant, and we can text customers once they have successfully opted in.


Step 1:

Go to your Checkout Settings in the Shopify Admin Settings

Step 2:

In the Customer Contact Section, select "Customers can only checkout using email"

Note: This will separate out the email and phone fields at checkout.

Step 3:

Scroll down to the Form options and change the Shipping Address Phone number to Optional.

Step 4:

Select the checkbox for SMS under Marketing Options

Step 5:

Click Save

Step 6:

Scroll to Manage Checkout Language

Step 7:

In the filter bar, type in "Phone"

For Phone Label and Optional Phone Label, copy and paste this text to your settings:

Phone - get support and updates via text

Then save, search "Marketing" in the filter bar, and enter the below text:

Text me exclusive promotions, offers and deals

Lastly, search for "By signing up" in the filter bar, and enter the text below:

By checking the checkbox above, you agree to receive recurring automated messages from [INSERT STORE NAME HERE], including cart reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Reply HELP for help. Message frequency varies. Msg & data rates may apply. View our {{ privacy_policy_link }} and {{ terms_of_service_link }}.

Once you have completed this, scroll to the top and press save. Congrats you are complete!




💡Tip:

Need Help? We're Here For You!

Our dedicated support team is always ready to assist you with any questions or concerns. Reach us through support@txtcartapp.com or via live chat.


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